Business Phone Systems

Modern VoIP &
Business Telephony

Replace your legacy PSTN lines with a fully featured, cloud-ready VoIP system. Yealink desk phones, soft clients, and mobile apps — all managed and supported by StrataByte.

Get a Free Quote All Services
What We Offer

Telephony Features

Everything your business needs from a modern phone system, without the complexity or over-inflated licencing costs.

Number Porting

Keep your existing business numbers. We manage the full number porting process from your current provider, with zero downtime on changeover day.

SIP Trunking

Cost-effective SIP trunk setup replacing traditional ISDN lines. Scalable call capacity, DDI numbers, and built-in failover routing.

Hunt Groups & Ring Strategies

Flexible inbound call routing — sequential, simultaneous, round-robin, or skills-based. Ensure every call reaches the right person.

Auto-Attendants & IVR

Professional auto-attendant menus and interactive voice response systems. Present a polished front to every caller, 24/7.

Call Recording

Compliant call recording with searchable, time-stamped archives. Invaluable for dispute resolution, quality monitoring, and training.

Remote & Mobile Extensions

Seamless remote working — desk phone features on laptops and mobiles. Staff working from home or on-site get the same experience.

Business mobile numbers and landlines are provided in partnership with our friends over at Andrews & Arnold — one of the UK’s most respected independent ISPs and telecoms providers.

Technologies & Platforms
YealinkSIP / SIP2VoIPDDI NumbersSRTP / TLS
Why StrataByte

Why StrataByte for VoIP?

We configure, install, and support your entire telephony setup — hardware, trunks, and routing. No handing you a manual and walking away.

  • Full number porting managed end-to-end with your existing provider
  • Yealink handsets provisioned, mounted, and labelled on installation day
  • Call routing and hunt groups configured to your exact business requirements
  • Ongoing support — add extensions, change routing, or update greetings at any time
ZeroDowntime Porting
100%Managed Setup
DDINumbers Available
24/7Remote Support
FAQ

Frequently Asked Questions

Will VoIP still work if our internet goes down?
If your primary internet connection fails, calls will too — just like any internet-dependent service. We mitigate this by configuring failover to a secondary connection or mobile data backup, and by enabling softphone apps on staff mobiles so they can still make and receive calls on the business number.
How does VoIP call quality compare to a traditional landline?
On a well-configured network with adequate bandwidth, VoIP call quality is indistinguishable from — or better than — a traditional landline. Poor quality is almost always a network issue, not a VoIP issue. We assess your network before any installation to ensure it’s ready.
How much could we save by switching to VoIP?
Most businesses moving from ISDN or hosted PBX reduce their monthly telephony costs by 40–60%. Call costs are significantly lower, line rental is eliminated, and adding extensions doesn’t require expensive hardware. We can model a comparison against your current bill.
How disruptive is the switch to VoIP?
Minimal, when planned properly. We provision and test all hardware before installation day. Number porting is managed to coincide with go-live, so your existing numbers transfer without downtime. Most businesses are fully operational on the new system within a single working day.
What happens to voicemail and call recordings when someone leaves the business?
User accounts, voicemail boxes, and call recordings are managed centrally through the admin portal. When a staff member leaves, we reassign or archive their extension and recordings as needed. Nothing is lost unless you choose to delete it.

Ready to Modernise Your Phone System?

Tell us how many users, sites, and what features you need. We'll spec the right system and manage the full transition.

Get in Touch All Services

PROUD TO BE A

TECHNOLOGY PARTNER